Rent

Requesting Maintenance

If there is a problem at your rental property or a general maintenance issue, download a Maintenance Request Form and send it directly to your Property Manager by email. We will endeavour to action this maintenance request within 48 hours of receipt. If your issue is urgent and after hours, please contact an approved emergency maintenance provider:

SES 132 500 for any storm damage during or immediately following a sever weather event.

MEGAN GOUGH

McGrath & Frisby Plumbing 0415 971 555 for emergency plumbing issues.

AUSELEC 0403 306 600 for emergency electrical issues.

Immediate Property Maintenance 0432 238 111 for other emergencies.

AMY SHIPLEY

Prestige Maintenance Plumbing 0423 877 085 for emergency plumbing issues.

AUSELEC 0403 306 600 for emergency electrical issues.

Immediate Property Maintenance 0432 238 111 for other emergencies.

SHARON SEMPF

Prestige Maintenance Plumbing 0423 877 085 for emergency plumbing issues.

AUSELEC 0403 306 600 for emergency electrical issues.

Hamilton Property Revamps 0416 064 796 for other emergencies.

WHAT IS AN EMERGENCY?

Emergency repairs are repairs for:

  • a burst water service or a serious water service leak
  • a blocked or broken lavatory service
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm, fire or impact damage
  • a failure or breakdown of the gas, electricity or water supply to the property
  • a failure or breakdown of an essential service or hot water, cooking or heating appliance
  • a fault or damage that makes the property unsafe or insecure
  • a fault or damage likely to injure a person, damage property or unduly inconvenience a resident of the property
  • a serious fault in a staircase, lift or other common area or premises that unduly inconveniences a resident in gaining access to, or using, the property

All other repairs are considered to be routine and should be reported in writing to your Property Manager. If you do not know who your property manager is, please compete the form below and we will endeavour to get your maintenance request to your property manager as quickly as possible.


Tenant Details

Property Details

Maintenance Details